Cookie Policy

This Cookie Policy explains how Synergy Coaching, LLC (dba the Soulmates Journey) (“Company,” “we,” or “us”) uses cookies and similar technologies on www.soulmatesjourney.com (the “Website”). 

We value transparency and your right to understand how information is collected and used. This Cookie Policy explains what cookies are, how and why we use them, the types of cookies used on this Website, and how you can manage your preferences. 

This Cookie Policy, together with our Privacy Policy, Website Disclaimer, and Terms and Conditions, and any other documents expressly incorporated by reference (collectively, the “Policies”), govern your access and use of the website www.soulmatesjourney.com (“Website”), including all content, materials, resources, products, and services made available through the Website, whether as a guest or registered user. 

Capitalized terms not defined in this Cookie Policy have the meanings given in our Privacy Policy, which should be read together with this document. 

What Are Cookies? 

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your browser, remember certain information, and improve functionality and performance. 

Cookies do not harm your device. Some cookies are deleted when you close your browser (“session cookies”), while others remain on your device until deleted or expired (“persistent cookies”). 

In addition to cookies, we may use similar technologies such as pixels, tags, web beacons, and local storage for similar purposes. 

Do We Use Cookies? 

Yes. This Website uses cookies and related technologies to operate the Website, enhance functionality, analyze performance, improve user experience, and maintain security. 

We use both first-party cookies (set by us) and third-party cookies (set by trusted service providers acting on our behalf). 

We may use analytics tools, such as Google Analytics or similar services, to collect aggregated and anonymized information about how visitors use the Website. This information helps us understand traffic patterns, measure engagement, and improve content and offerings. We do not use analytics tools to identify individual users.

How We Use Cookies 

We use cookies to: 

  • Enable core Website functionality 
  • Improve Website performance and stability 
  • Understand how visitors interact with content and resources 
  • Remember user preferences and settings 
  • Enhance security and prevent fraudulent or abusive activity 
  • Track consent choices related to cookies and data preferences 

Some cookies may be associated with your account if you create one. Others collect general, aggregated information that is not intended to directly identify you. 

These cookies are used solely to support educational, coaching, and website functionality purposes, and are not used to monitor or deliver therapy or clinical services. For more information, see our Privacy Policy. 

Categories of Cookies Used 

a. Strictly Necessary Cookies 

These cookies are essential for the Website to function properly. They enable basic features such as page navigation, form submission, checkout processes, and security protections. 

These cookies cannot be disabled through our systems, as the Website may not function correctly without them. 

b. Performance and Analytics Cookies 

These cookies collect information about how visitors use the Website, such as which pages are visited most often and how users move through the site. 

The information collected is aggregated and used to improve Website performance, usability, and content relevance. 

c. Functional Cookies 

Functional cookies allow the Website to remember choices you make (such as language preferences or region) and provide enhanced or personalized features. 

Disabling these cookies may reduce personalization but will not prevent basic Website use. 

d. Targeting or Marketing Cookies

Targeting or marketing cookies track browsing behavior across websites to deliver personalized advertising. 

Third-Party Cookies 

Some cookies used on the Website are provided by third-party service providers, such as analytics platforms, embedded content providers, or social media integrations. 

These third parties operate under their own privacy and cookie policies. We do not control their cookies or how they use collected information. 

We encourage you to review the privacy and cookie policies of any third-party services you interact with through the Website. 

Data Privacy and Security 

We implement reasonable data protection practices designed to minimize data collection, limit access to authorized parties, use commercially reasonable security measures, and respect user choice and consent. These practices include minimizing data collection, limiting access to authorized parties, using commercially reasonable security measures, and respecting user choice and consent where applicable. For comprehensive information about how we collect, use, and protect personal information, please review our Privacy Policy. 

Managing and Deleting Cookies 

You can manage cookies through your browser settings. Most browsers allow you to: 

  • Delete existing cookies 
  • Block cookies from specific websites 
  • Block all cookies 
  • Receive notifications before a cookie is set 

Please note that disabling or rejecting cookies may limit functionality and affect your experience on the Website. 

You can also opt out of certain third-party analytics cookies (such as Google Analytics) by visiting: https://tools.google.com/dlpage/gaoptout 

Your Consent 

By continuing to use this Website after receiving notice of our use of cookies, you consent to the use of cookies as described in this Cookie Policy.

You may withdraw or modify your consent at any time by adjusting your browser settings or contacting us using the information below. 

Updates to This Cookie Policy 

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. 

The most current version will always be posted on this page with the updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy. 

For more information about how we collect, use, and protect your data, please review our Privacy Policy and Terms and Conditions. 

Contact Us 

If you have questions or concerns about this Cookie Policy, please contact us at: 

Synergy Coaching LLC 
726 E. Park Avenue, #213 Fairmont, WV 26554 
Email: ctimko@soulmatesjourney.com 

Effective Date: January 1, 2026 
Last Updated: January 1, 2026

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